Information we collect

It might seem your visit is anonymous, but some information is collected to support secure, effective service. Here’s what we gather when you interact with our site:

• Contact details such as your name, email address, and phone number are collected when you submit an inquiry or use our forms.
• Technical data, including IP address and device information, is automatically logged to maintain security and improve our services.
• Cookie and usage data are gathered to understand how visitors interact with our site and to enhance your browsing experience.
• Records of your communications with us are stored to ensure quality and to address any future queries effectively.

How we use your data

The way data is used can shape your experience. We process personal information to respond to your requests, provide services, and ensure regulatory compliance.

• To communicate with you in response to your requests or submitted forms, ensuring prompt and accurate support.
• To provide and maintain our services, tailoring them to your needs and preferences where possible.
• To comply with applicable laws, regulations, and our internal security requirements.
• To monitor site usage and improve our website’s performance, functionality, and user experience.

Legal basis for processing

Not every interaction needs your consent. In some cases, we’re required by law to collect and process personal data to deliver our services or fulfill our obligations.

We rely on several legal grounds: performance of a contract, compliance with legal obligations, your consent for specific uses, and our legitimate interest in operating and improving our services. Each use of your data is assessed to ensure a valid legal basis.

How information is shared

Your information is only shared when necessary. We take care to limit access and work with trusted partners who uphold the same data protection standards.

• Service providers who support our operations may access your data solely to perform tasks on our behalf and under strict confidentiality requirements.
• Legal or regulatory authorities may be given access to information if required by law or regulation.
• In the unlikely event of a merger, acquisition, or asset transfer, data may be transferred as part of that process, always under legal safeguards.

Data security measures

Trusting us with your information means we take security seriously. We use both technical and organizational measures to protect your data against unauthorised access, alteration, or loss. These include encryption, access restrictions, and regular system checks. All security measures are designed to comply with GDPR and Irish law.

Your rights

You might assume control is out of your hands, but you have clear rights over your data. Here’s what you can expect:

• You have the right to access the personal data we hold about you and to request a copy at any time.
• You may ask us to correct inaccurate or incomplete information about you.
• You can request deletion or restriction of your data where legally permitted, and we will respond as required by law.
• You have the right to object to certain uses of your data or to withdraw your consent where applicable.

Cookies and similar technologies

Cookies make your visit smoother by storing preferences and supporting core website features. They help us understand usage trends and improve our site. For details on the specific types of cookies we use, please see our Cookie Policy.

View Cookie Policy View Cookie Policy

How to contact us

For questions about your data or how we handle privacy matters, you can reach out to our team using the details below. We respond to all privacy-related queries within one business day.

Updates to this policy

From time to time, our privacy practices may change to reflect new laws or improvements in our services. We will post any updates on this page and encourage you to review this policy regularly.